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FAQs

Preguntas frecuentes

What is the cancellation policy?

From 0 to 48 hours before arrival day from September to June except New Year and Easter: In case of no show the hotel ( "No Show") or cancellation within that period, one night cancellation would be charged for expenses .

0 to 5 days before the day of arrival in July: In case of no show the hotel ( "No Show") or cancellation within that period, 30% of the final amount of the reserve for expenses would be charged.

From 0-7 days before the day of arrival in August, New Year and Easter: In case of no show the hotel ( "No Show") or cancellation within that period, would be charged 30% of the final amount of the reserve for expenses.

How many people can stay in an apartment Ana?

They can stay up to six (6) or eight (8) people, depending on the selected accommodation (6 in the case of Ana apartments with two bedrooms and 8 in the case of three bedroom townhouses.

Do children have special discounts?

Children under 13 stay for free, maximum two, sharing accommodation with adults. Supplement for 3rd child 10 € / night.

What time I can perform input / output?

Hours check in from 17:00 to 20: 00 hours, to check out before 12:00.

What services can I enjoy at the Resort?

Hacienda Sant Jordi Golf & Resort can enjoy all facilities and gardens, restaurant, chill-out, outdoor pools, tennis and paddle courts, mini club (the conditions) ... In periods of high occupancy it is advisable to book advance the use of the tracks, whose schedule runs from 09.00. until 23:00 h., with the possibility of renting the right sports equipment.

Are pets allowed?

Yes, you are allowed up to 5 kg, with a supplement of 15 € / night, presenting the vaccination certificate.

For any other inquiries regarding your stay please contact our Department. Reception through recepcion@haciendasantjordi.com address or phone number 964 825 600.
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